My socks never came horrible customer service
"I ordered socks that never arrived. Both Shop and UPS tracking show they were never delivered. When I emailed customer service, they sent me a non-editable PDF to fill out to file a claim. You can’t type in it, so you’d have to download it and open it in Adobe just to fill it out. If you’re going to make customers file a claim, at least make the form something they can actually complete online. Don’t order from this brand."
